Legal notice
This page is a translation provided for convenience. The French version is the reference.
Publisher and service operator
Guidero is a taxi service: rides are carried out by a licensed taxi operator, at the regulated fare.
- Operator
- SIRET (company number)
- EU VAT number
- Taxi licence
- Address
- Phone
For any question: +33 7 69 28 51 68.
The publication director is the operator named above.
Hosting
Render Services, Inc., 525 Brannan Street, Suite 300, San Francisco, CA 94107, United States. Website: render.com. The service is hosted in a data centre located in Frankfurt, Germany.
Fares
Rides are charged by the meter, at the fares set by the regulations that apply to taxis. Direct rides between Paris and Paris-Charles-de-Gaulle or Paris-Orly airports use the regulated flat fares. Amounts shown on this site include all taxes. You are given the fare or an estimate before the ride is confirmed.
Personal data
The data controller is the operator named above.
Data we process. For a booking: name, phone number, email address, pickup and destination addresses, date and time, special requests. For an account: email address, password stored as a hash, never in plain text, saved addresses, ride history. For a business account: company name and employees’ rides. For drivers: location while on duty.
Purposes. To organise and carry out the ride, keep you informed by email, keep ride history and statements, and answer your requests. This processing is necessary to provide the service you ask for and to meet the operator’s accounting obligations.
Recipients. The driver assigned to the ride and the operator. Technical providers act on the operator’s behalf: Render (hosting), Resend (email delivery), Geoapify (address search and maps), Stripe (online payment, when offered) and TomTom (traffic, when shown). Your data is neither sold nor used for advertising.
Retention. Data is kept for as long as needed to manage rides, then for the periods required by accounting and legal obligations.
Your rights. You can ask to access, correct or erase your data, restrict its processing or object to it, by writing to the operator at the contact details above. You can delete your account from your account page. You can also lodge a complaint with the French data protection authority, the CNIL (cnil.fr).
Cookies and data kept on your device
The site uses a single, strictly necessary cookie: the one that keeps you signed in to your account. Your preferences (language, theme, saved addresses not linked to an account) are kept on your device. There is no audience measurement and no advertising tracker.
Intellectual property
The Guidero name, the logo, the texts and the graphics on this site may not be reproduced without the operator’s permission.